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TID has replaced over 45,000 existing retail electric meters with new, advanced "smart meters." The new meters are designed to provide a wide range of benefits to customers while increasing operational efficiencies at TID.
The expected cost of the meter replacement is $12.6 million, which is projected to be offset through operational savings — which will reduce waste, improve reliability and encourage energy efficiency and demand response.
The meters were planned to be installed over four years, which began in 2007. The phased approach allows TID staff to change the meters as well as maintain better control of the critical meter-reading and billing processes.