- Customer Service: 209-883-8222
- My Electric Account
Customer Electric Statement Survey
TID is asking customers to give us feedback regarding their level of satifaction with how they view and pay their TID Electric Statement. Got an opinion? We want to hear it. Follow this link to take our anonymous Customer Electric Statement Survey.
Everyone at TID is working hard to ensure you are getting the best possible customer service. Explore this section for more information on how to get the most out of your TID service.
Learn more about the bill you receive for TID energy service and all the methods of payment available to you.
To help combat fraudulent individuals who falsely act as TID representatives, TID wants customers to be aware of the following facts about the way it conducts business, whether over the phone or in person.
TID works hard to deliver safe, reliable, affordable utility services to you. Utilities tampering can be dangerous. Report energy theft today.
TID trims trees to prevent unsafe conditions and to maintain reliable electric service for its customers.
A few preventative measures during storm season can help ensure your safety and the safety of others, in addition to helping prevent a weather-caused outage.
View a map that displays areas experiencing unplanned outages.
Questions? Contact us. We can help.